Snapfish deleted all of my Spain pictures. They said I hadn’t bought anything in three months and sent me several notification emails warning me of the impending deletion. Thing is, I had an old email on file and didn’t get any of the notifications. Sending an email just isn’t sufficient. I would have gladly spent $5 if all my pictures and work would have been saved.
So I sent them an email suggesting they not only notify members of deletions by email, but they should also display some text when members log into the site that says something along the lines of: “Your photos will be deleted unless you buy something... BUY SOMETHING!!!”
addendum: turns out i still have most of the pictures on my 128 mb memory stick. but it's been so long that i'm having trouble figuring out which picture is from which city. anyway, i'll be sure to give Snapfish some money every now and then so they don't delete my pictures again. uploading 200+ pictures is quite a chore.